Privacy
Last updated 27 September 2026
Small Batch Prints runs smallbatchprints.co.uk and is responsible for the personal information you give us here. We keep as little as we can, and we never sell it.
What we collect
- Your name, email address and delivery address, when you send us an order.
- What you ordered, when, and what it cost.
- Anything you write to us, such as a custom order request or a question.
- If you leave a review: the name you choose to show, your star rating and words, any photo you add, and your email address if you give it (it's never shown).
- Your email address, if you join our newsletter.
The “Which critter are you?” quiz runs in your browser: your answers aren't saved or sent anywhere.
When you pay by card, Stripe takes the payment on its own secure page. We never see or keep your card details; Stripe tells us the payment went through and the amount.
Why we use it
- To make, post and follow up your order, and to reply to you (to carry out our contract with you).
- About a week after we post a website order, to email you once to ask how it's going and whether you'd like to leave a review (our legitimate interest in hearing how our things turn out). Just the one email, whether or not you're on our newsletter, and no offers in it.
- To keep the records UK tax law asks for (a legal obligation).
- To show your review, and your photo if you add one, on this site once we've checked it (your consent, which you can take back at any time).
- To send you our newsletter and your welcome code, if you've joined (your consent, which you can take back at any time).
- To count visits to the site, without identifying you (our legitimate interest in running the shop).
How long we keep it
- Order emails and records: 6 years, as UK tax law requires.
- Messages that don't turn into an order: up to 2 years, then deleted.
- Reviews and their photos: for as long as they're on the site. Ask us and we'll take yours down and delete it.
- Newsletter: until you unsubscribe, which you can do from the link in any newsletter email.
- You can ask us to delete anything we don't have to keep by law.
Your rights
Under UK GDPR you can ask to see, correct or delete what we hold about you. Email [email protected]. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Visitor numbers
We count visits ourselves and with Vercel Web Analytics: which pages are viewed, roughly which country visitors are in, and the name of the site that sent them. Our own count also notes steps towards an order (adding something to the basket, starting checkout, signing up), so we can see where people stop. Neither uses cookies. Visitors are told apart by a code that changes every day and can't be traced back to you, and your IP address is never stored.